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Interlibrary Loan (ILL): Local User Policy

Borrow items from other libraries

User responsiblities

 

Request and Return of materials

When requesting materials in physical format, if you no longer need the material, it is your responsibility to notify the ILL office that you no longer need the item. It is the responsibility of the borrower to return interlibrary loan materials in a timely matter. All fines and fees assessed by the lending library are the responsibility of the patron who borrowed the item. Failure to return ILL materials promptly may result in a loss of all library privileges. Note: the lending library reserves the right to recall their materials before the due date. In this case, the materials must be returned immediately.

Overdues, fines, lost/damaged materials

Late books can damage our relationship with the lending library and jeopardize our ability to borrow items in the future. When a ILL item is overdue, damaged or lost, the patron will be charged according to the lending library's policy. All fines, fees, and replacement charges are not refundable. Ultimately failure to pay these charges will lead to an administrative hold (Banner block) on your ILLiad account.

Address and Name changes

If you have a change of address, status or name, it is your responsibility to update your ILLiad user profile.

Renewal information

Renewing Materials Renewals are at the discretion of the lending library. ILL staff processes renewal requests every business day, and will contact you if the renewal request is denied.

One renewal may be possible prior to the due date. Renewals can be done directly by you through your ILLiad account prior to the due date of the item.

  • Log in to your ILLiad account.
  • Under "Review Requests," choose "View/Renew Checked Out Items"
  • Click on the TN (transaction number on the left side of the box
  • Click “Request Renewal” top left of the item record.
  • You will receive an email with the new due date shortly.

Renewal Service Limits

  • It is your responsibility to remember the due date of each item and to return or renew all materials by the due date.
  • Your request must be submitted prior to the due date to not incur overdue fines.
  • Usually one renewal per item is allowed. This is determined by the lending library.
  • If the renewal request is denied, the item must be returned promptly.
  • Online ILLiad renewals can be prior to the due date of the item. After that, the system will not allow you to renew online. However, if you contact the ILL Department, they can attempt a renewal for you.
  • Please email the Interlibrary Loan Department at lib_loan@plattsburgh.edu if you have questions or problems.

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